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Our HG-One arrived last night and I wanted to tell you how thoroughly pleased we are with it. I was immediately impressed with how professionally everything had been packaged. You guys really did a superb job from conception to final product and packaging on this grinder. Top notch all around. We assembled it out of the box. And even though it was after 6:00PM, way too late to have yet another espresso, I couldn’t wait to try it out. Let’s just say that I ended the day extremely over caffeinated and very pleased with our purchase. This morning we got to test it out in more normal circumstances. It took no time at all to get a feeling for how to turn the wheel and grind the coffee. And we did a taste comparison between our regular Baratza grinder and the HG-One and subtle but significant improvements were evident in the HG-One. In short, HG-One is not just a work of art (I think you should sign and hand number each one, lol), it is true coffee lovers dream. We love it.